Terms & conditions


This website is operated by Total Voice Ltd, a UK company dedicated to helping choir leaders all over the world build their skills and confidence. Its directors are Victoria Hopkins and Christine Mulgrew.

These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website.

Intellectual property rights

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all our intellectual property rights are reserved.

Licence to use website

You may view, download for caching purposes only, and print pages from the website, provided that:

  • You must not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system;
  • You must not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent
  • You must not edit or otherwise modify any material on the website.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we not commit to ensuring that the website remains available or that the material on this website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).

Our liability is limited and excluded to the maximum extent permitted under applicable law.

We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise – including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.

However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.


We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.

Entire agreement

These terms and conditions, together with our privacy policy constitute the entire agreement between you and us in relation to your use of our website, and supercede all previous agreements in respect of your use of this website.

Law and jurisdiction

This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the Courts of England.

ONLINE COURSE TERMS & CONDITIONS (now part of Community Choir Professionals)


This material is under copyright: no part of these materials may be copied, photocopied or reproduced in any form or by any means without the permission in writing from Total Voice Ltd. Violation of these laws will lead to prosecution.

All trademarks, service marks, products or services are trademarks or registered trademarks of their respective holders and are acknowledged by the authors.


If the course you purchase offers online or offline support of any kind (including but not limited to telephone, live audio and/or video sessions, email, social media groups), your entitlement to that support expires 1 year from the date of your purchase unless stated otherwise. Your entitlement to access course materials expires 1 year from the date of your purchase.


Total Voice Ltd must receive all requests for refunds and adjustments via email or an online request within 60 days after purchase.


Each customer of Total Voice Ltd is granted a unique username and password which is used to gain access to the materials therein. Under no circumstances whatsoever may any registered user share or distribute their usernames or passwords to third parties. Any breach of this term will result in the immediate suspension of the account.

Under no circumstances whatsoever shall members distribute the courseware contained within this site. Each course is individually licensed and any member found in breach of this term shall have their account suspended immediately.


All information, documents, products, software, and services (the “Materials”) provided on this Website were provided by or to Total Voice Ltd by their respective authors (the “Third Party Providers”) and are the copyrighted work of Total Voice Ltd and/or the Third Party Providers.

Except as stated herein, none of the Materials may be copied, reproduced, distributed or republished in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior express written permission of Total Voice Ltd or the Third Party Provider.

No part of the Website, including logos, graphics, or images, may reproduced or retransmitted in any way, or by any means, without the prior express written permission of Total Voice Ltd. You also may not, without the prior express written permission from the Total Voice Ltd website, “mirror” any Material contained on this Website on any other server.

Nothing on this Website shall be construed as conferring any license or permission under any of Total Voice Ltd’s or any Third Party Provider’s intellectual property rights, whether by implication, or otherwise. You acknowledge sole responsibility for obtaining any such permission.

Any unauthorized use of any Materials contained on this Website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.


This Website may be linked to other websites which are not under the control of and are not maintained by Total Voice Ltd. Total Voice Ltd is not responsible for the content of those sites. Total Voice Ltd is providing these links to you only as a convenience, and the inclusion of any link to such sites does not imply endorsement by Total Voice Ltd of those sites.


Unless otherwise explicity stated, the materials on the website are provided “as is”, and are for registered members use only, and all express or implied conditions, representations and warranties, including any implied warranty of fitness for a particular purpose, or non-infringement, are disclaimed, except to the extent that such disclaimers are held to be legally invalid. Total Voice Ltd makes no representations, warranties, guaranties as to the quality, suitability, truth, accuracy or completeness of any of the courses contained on Total Voice Ltd . Any questions regarding the courses should be directed to the providers of such courses.


You have sole responsibility for adequate protection and backup of data and/or equipment used in connection with the Website and will not make a claim against Total Voice Ltd for lost data, re-run time, inaccurate instruction, work delays or lost profits resulting from the use of the courses.

Every effort has been made to ensure complete and accurate information concerning the material presented in these courses. However, Total Voice Ltd cannot be held legally responsible for any mistakes or faulty instructions contained within the website.

The authors appreciate receiving notice of any errors. Information in the website is subject to change without notice.

There are no warranties, expressed or implied, including warranties of merchantability or fitness for a particular purpose, made with respect to the materials or any information provided to the user herein.

Neither the author, publisher or Total Voice Ltd shall be liable for any direct, indirect, special, incidental or consequential damages arising out of the use or inability to use the contents of this website.

These Terms represent the entire understanding relating to the use of the Website and prevail over any prior or contemporaneous, conflicting or additional, communications. Total Voice Ltd can revise these Terms at any time without notice by updating this posting.

DIGITAL MUSIC TERMS & CONDITIONS (now part of Community Choir Professionals)


We define the purchaser of this music as the person or choir organisation who buys the download licence. The licence is for the use of that person or organisation only.

The copyright of this music is owned and retained by Total Choir Resources.


  1. Print as many copies of the scores and/or lyric sheets as you need for your, or your organisation’s use. (You may omit any title page and this licence page when you print copies for your choir.)
  1. Download the scores and supporting materials (eg rehearsal tracks) and distribute them within your organisation.
  1. Perform and/or record (in any format) the music, including for commercial gain, provided you give credit as follows: title – composer/arranger, published by Total Choir Resources.


  1. Share, transfer, lend or sell this music, or any of the supporting materials (except the use of any accompaniment or backing track in performance or on recordings), to anyone outside your choir organisation.
  1. Make this music or any of the supporting materials accessible outside your organisation – eg by publishing them on publicly accessible web pages or by storing them in unsecured locations.
  1. Edit, amend, tamper with or re-arrange the musical scores or supporting materials in any way.

If you do any of the above, you will be in breach of the download licence, which may result in legal action.


Total Voice Ltd must receive all requests for refunds and adjustments via email or an online request within 30 days after purchase.