Terms & Conditions

Website Terms of Use

INTRODUCTION

These Terms and Conditions set out how you (the User) can use this Site. Please read them carefully.

Our Privacy Statement is set out in a separate page and confirms how we use data relating to you and it forms part of these Terms of Use.

These Terms and Conditions describe the terms on which you are permitted to use this Site. Separate legal terms apply to purchases made via this Site.

These terms may change from time and the terms in force will be displayed on this page.

ABOUT US AND HOW TO CONTACT US

Total Voice Ltd is incorporated and registered in England and Wales with company number 07819775 The registered office is 36a Station Road, New Milton, BH25 6JX.

You can contact us in writing via hello@totalchoirresources.com or by post at the registered office address.

SITE USE

By visiting totalchoirresoures.com you are consenting our terms and conditions as set out below.  Should you not wish to accept the terms and conditions of this Site in full you should cease using this Site immediately.

This website, totalchoirresoures.com, will be referred to as the ‘Site’.  All visitors to the Site will be referred to as “User” “You” or “Your”. As a user, you will be bound by these Terms of Use which may also be referred to from time to time as Terms and Conditions. The terms “We” “Us” and “Our” refer to Total Voice Ltd. Accessing and using the Site constitutes acceptance of the Terms of Use.

By using this Site you agree to the Terms and Conditions without modification. We reserve the right to amend the Terms of Use of this Site and on doing so we will update these Terms and Conditions.

This Site is intended for use by persons who are a minimum of 18 years old. 

You must not copy, share or disseminate the information on this site which is subject to copyright for which all rights are reserved.

This Site is directed to people residing in the United Kingdom. We do not represent that the content will be available or appropriate in other locations. This Site is written in English and we do not take responsibility for any translations which are applied to this Site.

In using this Site you may encounter comments and/or content supplied by other users. The information contained within user comments is not verified or approved by us. The views expressed by other users on the Site do not represent our views or values.

TERMS

The content on this Site, and the associated social media channels and email marketing, will include information on leading choirs. All content is intended for informational purposes only. None of the content in emails, blog posts or social media posts should be construed as specific business, financial or health advice. 

In addition to these Terms of Use please be aware of our Privacy Policy and Terms and Conditions of Membership which include key terms which are set out separately on our Site.

SITE OPERATION

This Site is available free of charge.

We do not guarantee the availability of any Site or content. We reserve all rights to withdraw, suspend or restrict the content at any time for any reasons. Where possible, we will give you reasonable notice if the Site is to be suspended. 

We do not guarantee that this Site will be secure or free from bugs or viruses. 

You are responsible for configuring your information technology, computer programmes and platform to access our Site. You should use your own virus protection software. 

INTELLECTUAL PROPERTY RIGHTS

This Site contains intellectual property created and owned by Total Voice Ltd, unless otherwise stated. The Intellectual Property includes all content on the Site. Content means any text, graphics, audio and video and also extends to the page layouts of this Site and any social media channels and emails. All photographs and videos on this website and the connected social media channels are subject to copyright. 

No permission is given to directly reprint or republish the site content in part or in full without acknowledgement and links back to the original page or content source. At no point are you entitled to claim rights over our intellectual property.

Should you wish to utilise the content on this Site please contact hello@totalchoirresources.com to make your request. You must receive written permission to repurpose, copy and/or modify any content on this Site, or content which is shared to you by email or on social media.

LOSS OR DAMAGE

Notwithstanding any of these terms, we do not intend to exclude or limit our liability to you where it would be unlawful to do so. We do not exclude or limit liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

We have no liability to You for any loss of profit, loss of business, business interruption or loss of business opportunity. 

DISCLAIMERS

The information on this website is intended for entertainment and information purposes only and does not constitute business, financial or health advice. The information on this Site is provided without any representations or warranties, express or implied. 

Although reasonable efforts are made to update the information on this Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up to date.

Viewing the information on this Site does not constitute a contractual relationship between you and us.

Nothing in this disclaimer will:

(a) limit or exclude any liability for death or personal injury resulting from negligence;

(b) limit or exclude any liability for fraud or fraudulent misrepresentation;

(c) limit any liabilities in any way that is not permitted under applicable law; or

(d) exclude any liabilities that may not be excluded under applicable law.

This Site may contain links to other sites. These sites are not under our control and we cannot be responsible for any actions or events arising from you following any links from this Site. Links are provided for informational purposes only and should note be interpreted as approval or endorsement by us.

Any comments on our blog or social media channels are not endorsed or verified by us. We are not responsible for the comments on our Site made by third parties. Should we become aware of comments which are likely to be distressing we will remove them from our Site. Removal of comments does not indicate that any compensation will be awarded, it will not, comments are removed to ensure enjoyment for Site users. 

JURISDICTION AND DISPUTE RESOLUTION

These Terms are governed by the laws of England & Wales. The Courts of England & Wales have exclusive jurisdiction for any matter and proceedings arising out of the use of this Site. 

It is intended that all disputes can be resolved with good faith between the parties. Should it not be possible to resolve a dispute then the dispute shall be referred to mediation].

COOKIES POLICY

This Site uses cookies; small files of letters and numbers that are automatically placed on your machine – if you agree - to help our Site provide a better user experience. 

Cookies do not typically include identifying personal information but cookies may also be linked to personal information which is stored about you.

We use cookies to retain your user preferences, store information from elements of our Site such as shopping carts, and to provide anonymised tracking data to third party applications such as Google Analytics. These cookies are likely to be analytical/performance cookies or targeting cookies. We have no control over third party cookies.

In general, cookies should make your browsing experience better. You may prefer to disable cookies for this Site which you can do by disabling cookies in your browser. We suggest following the steps via the ‘Help’ tool of your browser. Please note that if you change your browser settings to block all cookies (including essential cookies) you may not be able to access some or all of our Site.

Except for essential cookies, all cookies expire within a reasonable period of time.

MISCELLANEOUS

Whilst using this Site you may provide personal information about yourself including your name and email address. When providing these details, you agree to provide accurate and up to date information.

For the avoidance of doubt the Terms of Use stand as terms only, there is no intention to create a contract.

These terms were published on 1st November 2022 and last updated on 1st November 2022.

Membership Terms & Conditions

Our core ethos for Total Choir Resources is to provide comprehensive online training and resources for choir leaders.. This document details from the outset the way in which we will deliver our services to you. If you are planning to join Total Choir Resources, (“the Membership”) then you must read these terms and conditions in full prior to purchasing.

KEY DETAILS

These Terms cannot be varied and in proceeding to purchase the Membership you will be deemed to have accepted these Terms. The Terms set out below apply to the services offered by Total Voice Ltd under the style ‘Total Choir Resources’. Please read them carefully as they affect your rights and liabilities under law and set out the Terms under which Total Choir Resources (“we”, “our” or “us”) provide services to you, as purchaser of the Membership. These Terms are subject to any rights you have under consumer law to which we are bound and which cannot be waived by contract. 

Please be aware that we may update these Terms at any time. Your continued use of the Membership indicates your acceptance of the terms and agreement to any changes. 

MEMBERSHIP OUTLINE

Total Choir Resources is a membership platform for choir leaders. The Membership is an ongoing commitment where you can get regular support and guidance. 

ELIGIBILITY

This membership is suitable for those who are leading and/or managing a choir, or who wish to do so, and who are over 18.

MEMBERSHIP SPECIFICS

There are four main elements to the Membership:

  1. Regular live online classes and events
  2. Direct online support
  3. A library of training courses and choir resources
  4. A private Facebook group

BEHAVIOUR

It is requested that at all times your behaviour towards others is polite and respectful. Should your behaviour be deemed offensive or inappropriate we reserve the right to remove you from the Membership with immediate effect. 

Each person is responsible for their own behaviour and we will not be held responsible for the behaviour or actions of any other Members.

FEES AND PAYMENT TERMS

The cost of the Membership is set at the time you subscribe and is inclusive of VAT/taxes. On subscription you will agree to monthly payments via Stripe/Paypal, which will be taken on a monthly or annual rolling basis until cancelled. On subscribing, you will receive a 7 day free trial before fees are taken. 

REFUNDS AND CANCELLATION

It is our aim that you will be completely happy with the Membership and that it will significantly enhance your experience of leading a choir. However, we appreciate that there may come a time when you wish to leave the Membership. 

Because members have a full trial of the Membership for 7 days prior to paying, we do not offer refunds. If you feel that you should be given a refund of any fees, please contact us in writing, either by submitting a support ticket or by emailing hello@totalchoirresources.com.

Your statutory refund rights are not affected. 

You can cancel your subscription at any time via the ‘my account’ section of the website.

We reserve all rights to cancel the programme for any reason without prior notice. In such circumstances, a refund will be provided for the remainder of that month or year as applicable. 

Notwithstanding any right or remedy available to us, we may cancel your Membership with immediate effect:

  • If you fail to pay your Membership fees by the relevant due date;
  • If you commit a repudiatory breach of the Terms of this agreement; 
  • As decided at our sole discretion from time to time

CONTACT AND SCHEDULE

It is the intention that the Membership will run continuously and that any training material, live sessions will be provided as set out above. Should an unforeseen reason arise which causes a session to be postponed, it will be rearranged as soon as possible. 

Throughout the Membership we will be available by email at hello@totalchoirresources.com or via the support ticket system on at totalchoirresources.com.

DISCLAIMERS

We make no guarantees or claims as to the success of any member. Each individual is unique and their abilities are unique to them. 

All training provided will be general information and guidance and will not be bespoke advice. We are not responsible for any action or inaction which you take as a result of the information within the Membership.

We are not responsible for any loss of opportunity or any investments which you make. No content in this Membership should be construed as medical advice, whether mental or physical. If you believe that you require medical attention you should seek assistance from a medical professional immediately]. 

We ask that all members in the Membership respect the rights of others in respect of their behaviour and privacy. We will not be responsible for the action of any members including for any disclosures made by any members based on information which has been shared within the Membership.

LIMITATION OF LIABILITY AND INDEMNIFICATION

To the fullest extent permitted by applicable laws, we limit liability and responsibility for any harm resulting from your use of all or any part of the Membership. We shall not be liable to you for any damages, including lost profits, whether such claim is based on warranty, contract, tort or otherwise (even if we have been advised in advance of the possibility of such damages).

If we are found to be liable to you for any damage or loss which arises out of, or is in any way connected with, your use of the Membership, our liability shall in no event exceed the total of any fees with respect to the Membership received by us from you, during the 6 months preceding the date on which the claim arose.

Nothing in these Terms shall limit or exclude our liability in respect to fraudulent misrepresentation, death, or personal injury, resulting from our negligence, or any other liability which cannot be limited or excluded by law. 

You agree to indemnify, defend and hold us, our subcontractors and employees, harmless from any claim or demand, including solicitors’ fees, made by a third party due to or arising out of your breach of these terms, or your violation of any law or the rights of a third party.

PRIVACY AND CONFIDENTIALITY

Your privacy and protection of your personal data is important to us. You are responsible for ensuring that your contact details are accurate and up to date, at the time of registration, and on an ongoing basis thereafter. 

Your personal data is protected as set out in our privacy policy which can be found below. By providing your personal data you agree to the terms of our privacy policy. 

During the course of the Membership you may have access to confidential information, in particular the personal affairs of other members. In accepting these Terms, you agree that you will not use or disclose to any person, organisation or company, and shall use your best endeavours to prevent the publication of any confidential information relating to any other member.  

You accept that any unauthorised disclosure of personal or confidential information belonging to another may amount to immediate dismissal from the Membership. Should you decide to leave the Membership then you remain bound by the confidentiality and privacy obligations.

Please be aware that some training sessions may be recorded and your name and image/video may be captured. The recordings of the training will be kept and made available to others in the Membership. If you provide or share any information within these sessions about yourself or your business that information will be shared within the group. Should you not wish to be recorded please ensure that if you attend any training your camera is switched off and your name field is changed to ‘Attendee’ with your initials so that support can still be offered but no personal identifiable information will be captured. 

Your login details must remain confidential, and you must not disclose this information to a third party, without our express permission in writing. If you know, or suspect, that your login details have been obtained by a third party, you agree to change your password immediately, and provide notification of the same as soon as possible to hello@totalchoirresources.com 

INTELLECTUAL PROPERTY

At all times the intellectual property rights and copyrights connected with the materials contained in the Membership remain with us. You have the right to use the materials as learning tools but you are not permitted to duplicate, republish, reproduce, distribute, translate or provide copies to third parties unless given specific permission. We retain and reserve all of our copyrights.

WAIVER 

In the event that we fail to insist upon your strict performance of any obligations under these Terms, or we fail to exercise any rights or remedies to which we are entitled, this will not constitute a waiver of any such rights and/or remedies available to us. 

ERRORS AND INACCURACIES

There may be information within our Site or the Membership which contains typographical errors, inaccuracies or omissions relating to the service delivery, pricing or promotion of the Membership. We reserve the right to correct or amend any errors without prior notice.

JURISDICTION 

These Terms are governed by the laws of England and Wales. The English courts have exclusive jurisdiction over any matter and proceedings arising out of the Membership.

COMPLAINTS 

It is our aim that you are completely satisfied with the Membership. Should you have any feedback please feel free to share it with us as we are always striving to ensure that we provide you with the highest level of service. If you have a complaint about the Membership this should be made in writing to hello@totalchoirresources.com

GENERAL

We intend to rely on the written Terms set out in Terms and Conditions for the services that we provide to you in delivery of the Membership. These written Terms shall constitute the entire agreement between us.

Should there be any conflict between these Terms and any Membership hosting platform or payment gateway, these Terms shall prevail. 

If any provision within these Terms is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect (unless that would contradict the clear intention of the parties, in which case the entirety of the relevant provision will be deemed to be deleted).

No provision within these Terms shall be enforceable by any third party under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of your service. Any changes will be notified to you as soon as possible.

These terms were published on 1st November 2022 and last updated on 1st November 2022.